Contact PeakTock
Email [email protected]. We aim to reply within three business days. For purchase or licence requests, write from the email address used at checkout and include your order number when available.
Your licence key
After purchase, Creem sends the licence key to the email address used at checkout. Keep that email for your records. If it does not arrive, check your spam folder and then contact support with your order details.
Using a replacement Mac
A PeakTock licence is for one person on one Mac at a time. Deactivating means freeing the activation from an old, replaced or unavailable Mac so the same licence can be activated on another one. Contact support and we will help reset the old activation.
Purchase problems
The full-featured 14-day trial lets you evaluate PeakTock before purchasing, so PeakTock does not offer a separate voluntary money-back guarantee. This does not affect mandatory consumer rights. If a purchase or licence is faulty or not as described, email support from the address used at checkout and include your order number so we can investigate and provide any remedy required by applicable law.
Trial and compatibility
PeakTock includes a 14-day trial with all features and no payment card required. After the trial, a paid licence is required to continue using the app. PeakTock supports macOS 14 or later on Apple Silicon and Intel Macs and requires macOS Accessibility permission to analyse typing across applications.
Privacy or legal requests
Use the same support address for privacy requests, legal notices or questions about your rights. PeakTock is operated by Radicio Realis S.L., CIF B56886690, Calle el Sebo 1, 35650 Lajares, Canary Islands, Spain.